BurnBudget Support

BurnBudget gives solo founders a daily capacity balance and charges every task against it. Overspend, and you start tomorrow in debt.

Getting help

Email freeze@burnbudget.com.

One person reads that inbox, so replies are not instant. Most messages get an answer within a few working days. There is no phone line and no live chat.

If something is broken, say what you were doing when it happened, what you expected, and what happened instead. Your iOS version helps too. That usually saves a round trip.

Common questions

My data is on my phone. What happens if I lose it?

Everything you log is stored on your device. There is no account and no sync, so there is no copy on a server to restore from.

Open Settings, then Export your data. That writes a file you can keep. It is worth doing before you replace your phone.

What is a stakes partner?

One person you name. They are emailed only if you overrun for several days running, or if you stop logging altogether.

Nothing reaches them until they confirm. Declining takes one click and is permanent. They are never sent your tasks, your figures, or anything else from your ledger.

How do I cancel a subscription?

Apple handles subscriptions, so cancel through Apple. On your iPhone, open Settings, tap your name, then tap Subscriptions.

Apple's own instructions are at support.apple.com.

How do I delete what you hold about me?

Email freeze@burnbudget.com and ask. You do not need an account.

This applies to stakes partners as well. If someone named you and you want your details removed, write to the same address. You do not need the app.